Covid-19 – Denplan Information

We hope you and your family are keeping well during the Coronavirus Lockdown

This is a difficult time for all of us, and we wanted to update you.

    Downing Street announcement that dental practices can re-open on Monday 8th June.

We welcome the news that the restriction on face to face treatment will be lifted. This means that we are now able to consider the full re-opening of your practice.

Although we are keen to get back to work, all dentists in the UK are limited by the availability of PPE. Supplies of this were diverted to the frontline, and we are waiting for the appropriate protection to be delivered. This could take several weeks and is a common problem across the country.

We will keep you updated through this website and ask that you please do not contact the practice regarding appointments at this time. Our resources are being directed to devising and implementing a new Standard Operating Procedure, so that when the British Dental Association guidelines are published, we will already have most of the measures in place. We are committed to an uncompromising standard of protection for you, and for our team.

We look forward to seeing you as soon as we possibly can.

Emergency Treatment

We are still open for telephone advice and emergency care.

This is in the form of dressing materials and antibiotics, as required.

If you have an emergency please phone reception on 01977 616480 and speak to Laura or Pauline. They will make the necessary arrangements for you to be triaged by Sharif or Meera, who will ensure you receive the most appropriate care.

Emergencies Outside Office Hours

Denplan patients have access to the 24-hour emergency service and can call 0800 844 999 if they have an emergency outside working hours.
All other patients should call NHS 111.

Please note these emergency contacts are for outside working hours only.
Please call reception on 01977 616480 if you have an emergency during office hours.

Severe Emergencies

Some dental problems are potentially life-threatening, such as uncontrolled bleeding or a swelling that is interfering with breathing, vision, or mouth opening.
If you have any of these problems you must go to A & E immediately.

Urgent Care Centres

Some patients may require face to face emergency treatment. For this reason, local practices have worked together to create Urgent Care Centres, where you can be treated safely, if necessary. These have been designated as red, amber or blue sites, depending on your health and Covid-19 status. The red sites are for those suffering from Covid-19, the amber sites are for vulnerable people who need to be shielded, and blue sites are for all other patients.

If you have an emergency please phone reception on 01977 616480. We will arrange for you to be referred to these centres as necessary.

With best wishes to you, through this difficult time.

We look forward to seeing you again in person.

Your Dental Team at Rockingham House

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